Effective Date: 3/1/2026

Natural Creations (“we,” “our,” or “us”) operates the website https://naturalcreationsohio.com/
(the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact or quote request form
• Call or email us
• Request services
• Subscribe to communications

The information we may collect includes:

• Name
• Email address
• Phone number
• Address (if provided for service purposes)
• Any additional information you submit

We may also collect non-personal information automatically, including:

• IP address
• Browser type
• Device type
• Pages visited
• Referring website
• Time spent on pages

2. How We Use Your Information

We use collected information to:

• Respond to inquiries
• Provide estimates and services
• Communicate about ongoing or future projects
• Improve website functionality
• Enhance customer service
• Maintain website security

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies to improve user experience and analyze traffic.

• Cookies help us:
• Understand visitor behavior
• Improve website performance
• Customize content
• Enhance functionality

You may disable cookies through your browser settings; however, doing so may affect site functionality.

4. Advertising & Analytics Disclosure

Natural Creations may use third-party tools and platforms for advertising, analytics, and performance tracking, including but not limited to:

• Google Analytics
• Google Ads
• Facebook/Meta Ads
• Other digital advertising platforms

These services may collect information such as:

• IP address
• Device type
• Pages visited
• Interaction with advertisements
• Browsing behavior

This data helps us:

• Measure website traffic
• Improve marketing campaigns
• Deliver relevant advertising
• Understand user engagement

Some advertising platforms may use cookies, pixels, or tracking technologies to display remarketing advertisements based on previous website visits.

You can manage advertising preferences through:

• Google Ad Settings: https://adssettings.google.com
• Facebook Ad Preferences

We do not control third-party tracking technologies and recommend reviewing their privacy policies for additional details.

5. Third-Party Services

We may use third-party vendors to support:

• Website hosting
• Form processing
• Analytics
• Marketing communications

These providers are authorized to use your information only as necessary to perform services on our behalf.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Rights & Choices

You may:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Accessibility Statement (ADA Compliance)

Natural Creations is committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We strive to make our Website accessible and usable in accordance with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG).

We are continually working to improve the accessibility and usability of our Website. If you experience difficulty accessing any part of this site, or if you require assistance, please contact us and we will make reasonable efforts to provide the information or service you need.

Contact Information for Accessibility Assistance:

Natural Creations
2008 Old Logan Rd. SE
Lancaster, OH 43130

Phone: 740-407-5920
Email: [email protected]

10. Links to Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Natural Creations
2008 Old Logan Rd. SE
Lancaster, OH 43130

Phone: 740-407-5920
Email: [email protected]

Website: https://naturalcreationsohio.com/

13. SMS & Text Messaging Communications

If you provide your mobile phone number to Natural Creations, you may receive text messages related to:

• Appointment confirmations
• Project updates
• Service reminders
• Billing notifications
• Promotional offers (if opted in)

By providing your phone number, you consent to receive SMS communications from Natural Creations. Message and data rates may apply depending on your mobile carrier.

You may opt out of text messaging at any time by replying STOP or by contacting us directly.

We do not sell or share mobile numbers for third-party marketing purposes.

14. Online Payments

If online payment options are offered through our Website or invoicing system, payments are processed through secure third-party payment processors.

We do not store full credit card numbers or sensitive payment information on our servers. Payment processors may collect necessary billing information in accordance with their own privacy policies and security standards.

15. Customer Portals

If we provide access to a secure customer portal for project tracking, invoicing, scheduling, or communication:

You are responsible for maintaining the confidentiality of your login credentials.

We implement reasonable safeguards to protect portal data.

Portal information may include contact details, project notes, invoices, and communication history.

We are not responsible for unauthorized access resulting from shared login credentials.

16. Job Applications & Employment Data

If you submit a job application through our Website, email, or third-party platform, we may collect:

• Name
• Contact information
• Resume
• Employment history
• References
• Qualifications

This information is used solely for evaluating employment opportunities and will not be used for marketing purposes.

We may retain applicant information for future hiring consideration unless deletion is requested.

17. E-Commerce Transactions

If products are offered for sale through our Website (such as greenhouse items, materials, or merchandise), we may collect:

• Billing information
• Shipping address
• Contact information
• Order history

Transaction data is used for order fulfillment, customer service, and accounting purposes.

We rely on secure third-party payment processors for financial transactions.

18. Email Marketing & Newsletters

If you subscribe to our newsletter or marketing communications:

• We may send promotional emails, service updates, and seasonal announcements.
• You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

We do not sell or distribute email lists to third parties.

Email marketing services may be managed through third-party platforms that comply with applicable privacy regulations.